I had to cancel a reservation I made through Booking.com for Paris East Hostel in Cairo, but unfortunately, I did not receive a full refund. Even though I canceled the booking and never stayed at the property, I was still charged a significant portion of the amount.
I understand that cancellation policies may apply, but it’s extremely unfair to be forced to pay for a service I never used. I contacted support, but nothing has been resolved, and no explanation was provided for why the full amount wasn’t refunded.
This experience caused unnecessary financial loss and frustration. I intend to take further action through the appropriate legal and consumer protection channels if I don’t receive a proper refund soon. I expect Booking.com to review this case fairly and issue the remaining amount without delay.
I made a hotel reservation through Booking.com, specifically choosing a stay with a free cancellation policy. However, despite canceling within the allowed time, I never received my refund. The hotel has fully charged my credit card, and I have already confirmed with my bank that no refund was proc...
I booked a reservation at Ramada Hotel in Dubai through Booking.com, but later, I canceled it within the allowed time frame. Despite the cancellation, my credit card was charged the full amount for the entire stay without my authorization. I have repeatedly contacted Booking.com’s customer service,...
I recently made a reservation through Booking.com but realized it was incorrect almost immediately. I canceled it within minutes, expecting no charge since the cancellation was made right away. However, my credit card was still charged, and Booking.com has yet to issue a refund. Despite explaining m...
I booked a 3-night stay in London through Booking.com with reservation number 4303308397. Unfortunately, our flight was canceled, so we couldn’t make it to the hotel. Despite this, Booking.com has refused to issue a refund. This experience made it clear that Booking.com has no interest in supportin...
We made a reservation on May 27th and had to cancel it just 15 minutes later. We didn’t use any service of the property, nor did we cause any inconvenience. We even canceled well within the same hour, thinking it wouldn’t be a problem. Yesterday, we found out that the property has not refunded the a...
Comments