I have a property on Booking.com, they closed my property even though I paid their commission. I double-checked the payment details and everything was correct on my end. Then I paid 2 more times because I thought I made the wrong payment. Now they are not activating my property and they are not refunding. I’ve contacted them through every possible channel, but no one takes responsibility. Such a corporate company does not even have customer service. You send an e-mail and there is no answer, be careful when opening a property! It’s incredibly frustrating when your income is affected and you’re left in the dark.
I have a listing on Booking.com, and despite paying the commission they requested, my property was suspended without explanation. Thinking I may have made a mistake with the payment, I went ahead and paid the commission again—twice in total. Yet to this day, my property is still deactivated, and the...
I rented a house through Booking.com and was charged twice for the same reservation. Despite creating multiple support tickets and explaining the situation in full detail — even providing visual proof — I have not received any response for over a month. This has caused both financial loss and serio...
I booked a stay through Booking.com at "Un bel appartement dans le centre de Bruxelles", confirmation number 5035****96, and paid in advance. On the very day we were supposed to check in, the host informed us that there was an electrical issue in the apartment and that we could not be accommodated. ...
I listed my property on Booking.com and entered all the information correctly, including the full address. But when I checked the listing afterward, I was shocked to see that the location was completely wrong on the map — nowhere near where my property actually is. Concerned that guests might be mi...
I booked a reservation through Booking.com, trusting the platform due to its reputation. However, my reservation was canceled by Booking.com without my knowledge or consent. To make matters worse, they have not refunded my payment. I have tried multiple times to reach out to their customer service,...
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