I made a reservation via Booking.com for Courtyard by Marriott Toronto Brampton on 22 November 2025 and paid three times: CAD 824.99 under confirmation number 6704696102, CAD 807.36 under confirmation number 6417000480, and CAD 807.36 under confirmation number 6451944055. I cancelled the reservation on the same day, 22 November 2025. In the Booking.com app, it shows that the payments were deducted, and later that they were refunded after a few weeks. However, this refund has never reflected in my bank account. I contacted my bank, and they confirmed that the money was indeed deducted from my account by Booking.com, but the refund has not been received on my side. Despite this, Booking.com has not helped me resolve the issue. I am requesting a full refund of all three payments, as shown in the Booking.com system, and I want this refund to be reflected in my bank account no later than this week because it has already been a very long time, and I urgently need access to my money.
On December 3, 2025, I made a reservation through Booking.com for Airgate Airport Hotel with a total payment of $23 USD. I canceled the reservation two days later, and I was informed that a refund would be issued and that the money would be credited back to my account. I was also told that the refun...
On March 23, 2025, I made a reservation through Booking.com for David Residence in Phuket. The payment of 3000₺ was immediately withdrawn from my account, but I never received a confirmation email, reservation code, or any booking details. I assumed the reservation had gone through because the payme...
I made a reservation for a hotel in Malta through Booking.com (confirmation number 4850415451). Due to changes in my plans, I canceled the reservation on November 25, 2024. While the platform shows the reservation as canceled, the refund has still not been processed back to my credit card. I truste...
On November 25, 2024, I made a reservation for Hotel Marta in Zurich, Switzerland, through Booking.com (Confirmation: 4617040140, Pin: 7253). Unfortunately, I had to cancel the reservation on the same day. I emailed the hotel directly, and they confirmed the cancellation, stating that the refund had...
On April 29, 2025, I made a reservation at the Courtyard by Marriott Cologne through Booking.com with the clear condition that I would pay at the property and could cancel for free until June 21. I canceled my reservation on May 22, well within the free cancellation window. I even received a confirm...
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