I made a reservation for a hotel in Malta through Booking.com (confirmation number 4850415451). Due to changes in my plans, I canceled the reservation on November 25, 2024. While the platform shows the reservation as canceled, the refund has still not been processed back to my credit card.
I trusted Booking.com as a reputable platform, but this delay in refunding my payment is unacceptable. I expected a smooth and timely refund process, but instead, I’m left waiting with no updates or resolution. I demand an immediate refund of my payment and a proper explanation for this delay. Booking.com must address this issue promptly to maintain customer trust.
On November 25, 2024, I made a reservation for Hotel Marta in Zurich, Switzerland, through Booking.com (Confirmation: 4617040140, Pin: 7253). Unfortunately, I had to cancel the reservation on the same day. I emailed the hotel directly, and they confirmed the cancellation, stating that the refund had...
I booked a hotel through Booking.com and canceled the reservation on the same day. I was initially told that the refund process was in progress, but later received a notice that the refund was canceled. The reservation details are as follows: Reservation number: 4970101703 Pin code: 6553 Date: Octo...
On October 18, 2024, I made a reservation (Verification Code: 4469286772) with a free cancellation option and later canceled it. During this process, €421.60 was charged to my card. After canceling, I received an email confirmation from Booking.com stating that my cancellation was successful and the...
I canceled my original reservation on Booking.com and rebooked the same hotel for different dates. Booking.com assured me that my refund would be processed and credited back to my account. However, it has been quite some time, and I still haven’t received the refund. This delay is frustrating, espec...
On February 11, 2025, I made a hotel reservation through Booking.com and paid ₺4,280.86 in full. Without providing any reason, my booking was canceled—and although I received an email from Booking.com confirming that a refund had been approved, the money was never returned to my account. I’ve reach...
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