Binance

Since October 15, 2025, I have invested a total of 22,000 through the Binance and T Quick applications. However, when I attempted to withdraw my funds, I was informed that I must first pay an additional “insurance fee” of 12,000 in order to complete the withdrawal. I urgently need my money, yet I am...

I’ve been using Binance for a while, but I’ve been having trouble resetting my Google Authenticator. I submitted a reset request a week ago, yet nothing has been done and I haven’t received any response. It’s frustrating not to even have the option to resend the form since it’s already been submitte...

I’ve repeatedly experienced issues with the stop-loss function on the Binance Global app while trading futures on my Android device. Even today, as in previous cases, my stop-loss orders failed to execute properly. I receive a notification stating that the stop-loss order has been triggered, but imm...

On the night of October 10, 2025, while trading in the Futures section of the Binance Global app on AVAX, DOGE, and ADA pairs, I experienced a major system freeze. Despite repeatedly trying to add margin, the system did not allow it and only permitted sell orders. As a result, I suffered a loss of a...

On October 3, 2025, at approximately 03:10 a.m., an unauthorized login occurred on my Binance account. During this incident, 1,200 USDT was transferred from my Futures wallet to my Spot wallet and then withdrawn without my consent. Although I have two-factor authentication (2FA) enabled, I did not ...

In response to the notification regarding my complaint No: 20251014090*, which was rejected concerning the October 10, 2025 SUI/USDT Flash Crash incident, I hereby submit this formal objection. On October 10, 2025, while trading the SUI/USDT pair on Binance Global, I attempted to manually close my ...

Two days ago, I purchased Pcash tokens worth approximately $72 in BNB through Binance Wallet. Shortly after the purchase, the value of Pcash increased, and my wallet balance now shows about $303. However, when I try to sell my Pcash, I consistently receive an “insufficient liquidity” error, and the ...

I experienced a serious issue with my Binance Global account that caused a significant financial loss. On Saturday and again today, I purchased a total of 40,000 TL worth of USDT, and both transactions were completed successfully. However, when I tried to sell my coins, they appeared as locked in my...

On October 20, 2025, at around 2:48 PM, I placed a stop-loss order in the Binance Futures section for the bianrensheng/USDT Perpetual trading pair. Even though the price reached my stop level, my orders did not execute. Because of this failure, I incurred an additional loss of about 2,500 USDT that ...

On October 10, 2025, I was unable to make any transactions on the Binance Futures platform due to a system crash. As a result, all four of my open positions were liquidated, causing a total loss of 235.65 USD. Binance’s official social media accounts (including CZ Binance) announced that users affe...

After buying Shiba on the Binance app, I swapped it into Dogecoin. I expected to receive around 600,000 DOGE, but my account shows only 128,000 DOGE. I did not receive any error message or warning during the transaction. Because the app is in English, I can’t properly review the order history or tr...

Under Binance’s “half-billion-dollar relief program,” it was announced that users who lost 30% or more of their assets due to liquidation would receive financial support. However, I lost 25% of my total assets from liquidation, yet I was not included in the program. Setting such a narrow eligibility...

On October 17, 2025, at around 1:00 a.m., I experienced an abnormal market movement in my PAXG (Pax Gold) transactions on my Binance account. This unexpected price fluctuation resulted in a ₺600,000 loss. My account number is 55523* and my username is 7*3. I request that Binance investigate this in...

I’ve been trading futures on Binance for about three years, and throughout this time, I’ve consistently encountered issues where my positions fail to close on time and excessively high commissions are deducted from each trade. These recurring problems have caused me a total financial loss of around ...

On November 10, 2025, I carried out AVAX and BNB trades through the Binance mobile app and ended up losing a total of 5,000 USDC. Although I was told that I was included in Binance’s compensation plan, only 130 USDC was refunded to me — far below the actual amount of my loss. I reached out both via...

On October 10, 2025, at around 00:17, while trading on the Binance Android mobile app, the application suddenly froze, preventing me from managing my open positions. Specifically, I had active trades in the following pairs: EPIUSDT, BBUSDT, BIOUSDT, XRPUSDT, MITOUSDT, TONUSDT, and ETHFUSDT. Because ...

On October 11, 2025, I placed a buy order of 250 USDT for the GIGGLE/USDT trading pair using the balance available in my Binance mobile wallet. The transaction initially appeared normal — there was no error message, but the app froze for about a minute, and I couldn’t use it during that time. After...

I’ve been unable to log in to my Binance account from my Android phone for about a week. Each time I try to sign in through the app, I get the following warning message: “No available login information for Binance. Please sign in another way. If you have a saved password for Binance on another devi...

On October 10, 2025, at around 9:00 a.m., while trading with leverage on the ZEC pair via the Binance mobile app, I was unfairly liquidated twice by the system despite having sufficient margin in my account. As a result, I lost approximately $14,000. I had experienced a similar issue before, which h...

I’m trying to transfer my personal Binance account to a new phone, but I’m having trouble with the password verification step. Even though I’m entering the correct password, the system keeps rejecting it and asks me to approve the login using a QR code from my current phone. However, this process do...

While in Adana, I attempted to convert approximately $5,000 through my Binance account using the Android app. I completed all steps correctly, but the system displayed an error message saying “Something wrong”, and the transaction did not go through. My account had sufficient balance, and I had neve...

On October 8, 2025, at 8:57 PM, I converted $2,000 worth of BNB into TXN tokens through Binance Wallet. After the transaction, my account showed approximately $8,000 worth of TXN tokens. However, I am unable to sell or convert these tokens back to BNB. Every time I try, I get the same error message:...

After changing my phone, I’ve been unable to access my Binance account because I’m not receiving the SMS verification codes. I’ve tried multiple times over the past 8 hours, but no messages have come through, and as a result, I can’t log in to my account. I currently have a balance of approximately ...