Binance ZEC Leverage Liquidation Lost Due to Insufficient Margin Error
On October 10, 2025, at around 9:00 a.m., while trading with leverage on the ZEC pair via the Binance mobile app, I was unfairly liquidated twice by the system despite having sufficient margin in my account. As a result, I lost approximately $14,000. I had experienced a similar issue before, which had already caused me to lose trust in the platform. Facing the same problem again has caused both financial and emotional distress. I believe other users trading with leverage on Binance should be cautious, as the system may close your positions arbitrarily even if you have enough margin. The user ID of my trading account is 51421***, and my registered email address is yasa.3***@gmail.com. There were no promotions, bonuses, or campaigns active during the transaction. I expect Binance to conduct a thorough investigation of these transactions and compensate me for my financial loss. I kindly request that this matter be resolved as soon as possible.
You make up ridiculous excuses and start the league before it's time, just as you please. Those who use Binance, go hand over your money yourselves.
My grievance was not resolved, my money was not refunded. People will understand, I realized this scheme and being deceived too late.
Hello again İ., We see that the necessary information has been provided to you via chat. If you have any other questions, you can start a chat again. You can start a chat by clicking the ''🎧'' icon at the top right of the homepage. After entering the chat, click on the "Get support" option to reach our live support team. When the bot responds, select the "Unsolved" option and click on the "Not relevant" option, then click on "Yes, transfer to customer support". We will assign a representative to assist you as soon as possible. Binance Team ^BT
I am not satisfied. Why was $510 deducted as collateral? It was written that it would be deducted, but it was shown as if it reached the price before it actually did. Investors, be careful, either use another exchange or don’t get involved at all. Lies and deception everywhere. Return my money and collateral, be transparent.
Look at these guys, this is not how the stock market works. 510 collateral, interesting situation. After this league is over, for some reason the coin also drops. What kind of game have we fallen into? Let's all be careful.
Brother, investigate and compensate my loss. Everyone should know their place. You can't just delist arbitrarily, you can't liquidate arbitrarily. Shouldn't we be able to trust Binance?
In the past, they used to pretend to give injections and I would say okay, it's done. Now, they say they have a policy and deduct a 510 guarantee. May God protect us from your evil. Hopefully, people will be saved from you. There are very big schemes going on with you.
Hello, as explained to you in detail in our chat support, there is no abnormality regarding your position and liquidation, and we see that the transaction was concluded normally as per its nature. Please continue your trading activities responsibly by conducting your own risk analysis and keeping in mind that the risk of Futures trading is higher than spot trading. Binance cannot compensate you for any losses you experience as a result of your trading activities. If you still have any questions, please do not hesitate to contact our chat support directly. | TS Binance Team
Let's see what you'll say when I complain; I'll see whether it's natural or not.
