I’ve been trading futures on Binance for about three years, and throughout this time, I’ve consistently encountered issues where my positions fail to close on time and excessively high commissions are deducted from each trade. These recurring problems have caused me a total financial loss of around 100,000 USDT.
So far, I haven’t contacted Binance customer support about this matter. My account email is a**@hotmail.com**. The same issues occur with every transaction, yet I never receive any error message or system warning indicating a malfunction.
I request that Binance compensate me for my financial losses, refund the excessive commissions, and resolve the technical problems causing these repeated errors. I also ask for a detailed investigation and an official response regarding my case.
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On October 10, 2025, I was unable to make any transactions on the Binance Futures platform due to a system crash. As a result, all four of my open positions were liquidated, causing a total loss of 235.65 USD. Binance’s official social media accounts (including CZ Binance) announced that users affe...
I urgently need support regarding a major issue I experienced on Binance Futures. While checking my open positions, I simply clicked on one of them from the "Positions" tab—and it immediately closed by itself without my confirmation or any prompt. I did not click “Close,” I did not confirm any actio...
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