I have a contract with BetterMe, but due to an injury, I can no longer participate in the program. How can I cancel my contract with them?

I installed the BetterMe app several months ago. Even though I never started a subscription, I later discovered that monthly charges were being taken from my account without my knowledge or consent. In my App Store account, there is no BetterMe subscription listed under “Subscriptions,” yet recurrin...

I discovered that an unauthorized transaction was made on my credit card. On November 15, 2025, at 07:25, a charge of about $10 was processed under the description “Better me (ae) womenplan Dubai (ae).” I do not have any subscription with the BetterMe app, and I never approved this transaction. My ...

I am unable to cancel my subscription to the BetterMe FZCO Pilates app because it does not appear anywhere in the app or in my App Store/Google Play subscriptions. Despite this, for at least the last 4–5 months — most recently on November 16, 2025 — I have been charged about $9 every month. These ch...

I want to cancel the membership I purchased through the BetterMe app on the App Store about a year ago. On November 15, 2025, a charge of about $10 was attempted on my card, and the same amount was attempted again today. I did not approve these transactions. I had deleted the app in order to cancel ...

In 2024, I purchased a one-time package from the BetterMe app for about $4. After that purchase, I never used the app again, and no active subscription appears on my account. However, on November 14, 2025, I noticed that about $21 had been withdrawn from my account. The same thing happened before—th...

On November 10, 2025, I paid about $1 for a 1-day trial package on the BetterMe mobile app. However, even though I never used the app, a charge of about $10 was withdrawn from my account at midnight without any notice. I did not receive any notification explaining why or how this amount was charged....

I downloaded the BetterMe app from the Google Play Store on November 2 and initially made a payment of approximately $1.86, which I authorized myself. However, shortly afterward, two additional charges — about $4.93 and $8.26 — were withdrawn from my account without my permission or any notification...

Between May 2025 and November 2025, a total of ₺2,450 was withdrawn from my credit card through the BetterMe app without my permission, at a rate of ₺350 each month. After collecting my credit card information under the claim of a free 7-day trial, the app charged me regularly for seven months witho...

Between May 2025 and November 2025, a total of 2,450 TL was withdrawn from my İşbank credit card by the BetterMe app without my permission every month. The app requested my card details under the claim of a “7-day free trial,” but after that, no notification, email, or confirmation was ever sent. De...

I purchased a monthly subscription on the BetterMe app approximately two years ago. Starting in August 2023, BetterMe began charging my Garanti Bank credit card every month. Even though I canceled my subscription and deleted the app, these charges continued for over a year. I attempted to cancel th...

Today, I noticed a withdrawal of $3 from my Ziraat Bank account made by a company listed as “BetterMe Fzco Fast.” In my account activity, the transaction shows a provisional code of 269***6 and appears to have been processed through Dubai. I have never signed up for any BetterMe membership, trial p...

I would like to file a complaint regarding an issue I experienced with the BetterMe Pilates app. Although I had previously canceled my subscription through the app, $8 was withdrawn from my account this morning. Even though my subscription no longer appears in the app, I noticed in my bank statemen...

About 6–7 months ago, I accidentally subscribed to the BetterMe app through its official website. After starting the subscription, I did not use any of the services and never used the app at all. However, $23 has been regularly withdrawn from my credit card every month. I have not yet contacted Bet...

Although I canceled my bettermefzco subscription in March 2025 via Google Play using the email du****[email protected], I was still charged $2 every month from March 3, 2025 through November 3, 2025. I received cancellation confirmations from both bettermefzco and Google Play, and there is no active subsc...

On November 5, 2025, after logging into the BetterMe app, I canceled my monthly subscription through the mobile app. I received a confirmation message within the app verifying that my subscription had been successfully canceled. However, even though $5 was charged to my credit card, I have not rece...

I purchased a one-week trial of the BetterMe app through an Instagram advertisement. However, within the same month, two separate charges of $8 were withdrawn from my account without any notice or authorization. The first charge occurred on October 8, 2025, and the second on October 30, 2025, both ...

Even though I don’t have any active subscription in the BetterMe app, my bank account was charged $8 each month in September, October, and November 2025—for a total of $25—with the description “Betterme ae WomenPlan/Dubai.” I had previously downloaded the app and taken a one-month trial, but I did n...