BetterMe refunds vary by subscription platform. Effectively communicating your situation and providing any requested supporting documentation will increase your chances of getting a refund.
Remember that canceling your subscription does not guarantee a refund. When you cancel your subscription before the renewal date, you usually keep access to the app until the end of your term. You can use the app's features during this time.
You have the right to cancel your subscription, but the app may not refund you due to your unique situation. The refund policy may depend on your subscription terms, platform, and case details. Thus, while you have the right to cancel, the app's refund policies may vary, so it's best to read their terms and explain your situation to find a solution.
Related Complaints
BetterMe Charged My Chase Visa Without My Authorization
I recently discovered a series of unauthorized charges from BetterMe on my Chase Visa credit card and I am requesting th...at these be investigated, fully refunded, and that any related subscriptions be cancelled immediately. I do not recall ever signing up for a paid service, entering my credit card d...
Cancel My BetterMe Subscription And Send Me A Full Refund

I am writing regarding the BetterMe meal plan subscription that has been charged to my account without my consent. I not...iced that I was charged for this meal plan in March and April, even though I did not knowingly approve or wish to continue this subscription, and the plan did not work for me at al...


BetterMe Subscription Still Charging After Deleting App
I had a monthly BetterMe subscription, which I believe I purchased through the Apple App Store. I deleted the BetterMe ...app from my phone, assuming that this would also stop any further charges. However, on April 2, 2026, I noticed that I was still being charged for the subscription. Since I had re...
BetterMe Subscription Problem Charged After Cancellation Request

I am writing regarding my BetterMe slimming program subscription, registered in the name of Der Kinderen Corin**, used i...n Belgium and charged in euros. I noticed an overcharge and an unwanted renewal on 27 March, even though I no longer wish to keep this subscription. I have been subscribed since Fe...
BetterMe International Limited Is A Scam?

I started a free trial of the BetterMe Fitness app on 31 March 2024 and canceled it through the app on the same day I in...stalled it, because I did not want to continue with a paid subscription. Despite canceling the trial, I was later charged 42.84 via PayPal without my permission. I only noticed thi...
BetterMe Charges Again Without Authorisation!

I am writing regarding an unauthorized charge by BetterMe taken from my account despite cancelling and uninstalling the ...app. I cancelled and removed the BetterMe app from my phone on 28.11.2025, and after that, the subscription did not appear in my Google Play subscriptions list at all. Normally, ev...
Unsubscribe My BetterMe Chair Yoga Subscription Immediately!

I have been using the BetterMe chair yoga web program, and for many months I have been trying unsuccessfully to cancel m...y subscription. Despite my repeated attempts to follow the online instructions, the cancellation process is very long and complicated, and I have not been able to complete it. Duri...
BetterMe Charged Me Monthly Without Permission After Free Trial

Between May 2025 and November 2025, a total of ₺2,450 was withdrawn from my credit card through the BetterMe app without... my permission, at a rate of ₺350 each month. After collecting my credit card information under the claim of a free 7-day trial, the app charged me regularly for seven months witho...
BetterMe Unauthorized Monthly Charges After Trial

I signed up for a short trial period with BetterMe for just a few weeks, costing barely €2. Today, I discovered that the...y have been charging me around €16 per month for several months, even though I no longer have the app installed. I never agreed to any monthly subscription, and if such information...
BetterMe Unauthorized Charges - Withdrawals Made After Cancellation

Last year, I downloaded the BetterMe app from the Play Store and purchased only a one-month subscription. I created my a...ccount in 2024 using the email address “s***@gmail.com.” However, without my knowledge or consent, I noticed that even after my subscription had ended, a total of five unauthorized...
BetterMe Keeps Charging Monthly Despite Never Using the App

I really become annoyed! I don't and have not had the BetterMe app on my phone for a very long time, I didn't even use t...he app lately I discovered the app is still routinely charging my card! How can an app I never use and have deactivated still take money from my account? This is utterly unacceptab...
I Was Charged On BetterMe Even After I Cancelled the Subscription

I really become annoyed! I canceled my subscription and no longer had the BetterMe app on my phone, however lately I dis...covered the app is still routinely charging my card! How can an app I never use and have deactivated still take money from my account? This is utterly unacceptable! For these illeg...

BetterMe Charging Me Monthly Without My Consent

I signed up for a one-month subscription with BetterMe, thinking it would end automatically once the month was over. To ...my surprise, I recently discovered that they’ve been charging me every month without my knowledge—for a subscription I never authorized to continue. I tried to cancel it through th...
BetterMe Charged Without Consent - Not Giving Refund

I bought a 3-month trial period for a home pilates set from BetterMe, I didn't want it to be auto-renewed. I did not use... the application because the Pilates set is very irrelevant and different in terms of fees from what they show in the advertisement. Today they withdrew money from my ₺700 card, ma...
BetterMe Unauthorized Charges, Refund Needed

I bought a one-time application from the BetterMe application, even though I canceled my membership and deleted the appl...ication, I have been charged for months and I realized this too late. I request a refund for all the months I have not used the application. There is no such thing, there is no app...
Do Not Download or Use BetterMe App

Do NOT give any credit card details to BetterMe. They will charge for a trial and then automatically enroll you in a sub...scription, charging your card every 3/4 months. When I noticed the charge on my credit card, I wrote MULTIPLE emails explaining I never signed up for the membership and did not use...
BetterMe Charged Me Through Iyzico Without My Consent or Subscription

Through Iyzico, payments have been withdrawn from my account on behalf of BetterMe - Dancing without my knowledge or con...sent. I have never subscribed to this service, yet charges continue to be deducted. After noticing the unauthorized transaction, I checked my past statements and realized that simi...
BetterMe! Please Cancel This Charge ASAP!

BetterMe! Please cancel this as soon as possible. I have never used this app, yet it deducted money from my credit card.... I hope your management can cancel this app quickly and return my money since I have never used it. I am waiting to hear from your management as soon as possible.


BetterMe Charged Me for a Subscription I Accidentally Purchased

I accidentally subscribed to BetterMe and want to cancel my membership and get a refund. I was charged 46,35 € and but I... did not realize it was a foreign website. I subscribed by mistake and did not intend to make this purchase. I want my money back.

BetterMe Charged Me by Mistake, I Want to Cancel and Get a Refund
I accidentally subscribed to BetterMe and want to cancel my membership and get a refund. I was charged ₺179 and ₺209.99,... but I did not realize it was a foreign website. I subscribed by mistake and did not intend to make this purchase. I want my money back.
BetterMe Yoga! Stop Charging Me!

I paid for one month with my credit card, but after realizing BetterMe would charge me every month, I canceled my subscr...iption. However, they are still withdrawing money from my credit card. It is almost impossible to reach this company. If the monthly payments are not stopped immediately, I will es...
BetterMe Charged Me for Months After I Canceled My Subscription

I canceled my BetterMe subscription right away, but they have been charging me for several months. I have not used it at... all. I want to cancel it and get a refund. Even though I never used the app and deleted it from my phone, they kept charging me every month.
Urgent Cancellation Request to BetterMe for Pilates Essential Kit Order

Hello, I am writing to request the cancellation of my order for the Pilates Essential Kit from BetterMe Store due to hea...lth issues. I have attempted to reach customer service multiple times via email and through the BetterMe app, but unfortunately, I have not received any responses. The website stat...
BetterMe! Stop Collecting Money From My Bank Account!

Good afternoon. Although I canceled my BetterMe subscription a year ago, I had the unpleasant surprise of finding out th...at you are still taking money from my account. You should urgently interrupt the collection of money in the name of Camelia R*** or Ion Eugen R***, respectively at the email addres...
After Cancellation of BetterMe App, It Kept Charging Me Nonstop

After the cancellation of BetterMe app, it kept charging me for more than 2 months, it overcharged me nearly 300 CHF, th...is feels unfair and like a breach of trust. I subscripted the account on 6 Oct, and canceled it on 6 December 2024, but the app kept charging me on 02.02.2025, 26.01.2025, 05.01.20...


