Çözüldü: BetterMe Charged Me for Months After I Canceled My Subscription

B D · 2025-02-20T12:28:47+03:00

I canceled my BetterMe subscription right away, but they have been charging me for several months. I have not used it at all. I want to cancel it and get a refund. Even though I never used the app and deleted it from my phone, they kept charging me every month.

Resolved

B D

BetterMe

February 20, 2025 12:28 PM109

B D's Thank You Message

“Thanks for your quick response. Could you please help me find out if I can get a refund for the monthly subscription fee back to my credit card? I did not use the service, and even though I canceled it, I was still charged.”

BetterMe

February 21, 2025 12:47 PM (1 day after complaint)

Hello. Thank you for reporting this situation to us. We regret to hear about your experience with us. If your subscription was canceled successfully, it should not be renewed. Our team has already reached you via email. Please check your inbox. Kind regards, team BetterMe

B D

February 21, 2025 5:22 PM

Thanks for your quick response. Could you please help me find out if I can get a refund for the monthly subscription fee back to my credit card? I did not use the service, and even though I canceled it, I was still charged.