I recently experienced unauthorized payment attempts from BetterMe, even though I have never purchased any subscription, package, or registered an account with them. Last week, my bank detected two separate attempts to charge my card ending in 7426. Fortunately, both transactions were declined because the expiration date was entered incorrectly, so no money has been withdrawn from my account yet.
I never gave any payment approval or subscription consent, and I have no idea how or why my card details were used. This raises serious concerns about my financial security. I am requesting that BetterMe permanently remove my card information from their systems, cancel any account that may have been created without my authorization, and provide an official written explanation of how my data was obtained.
I expect immediate clarification and assurance that no further unauthorized attempts will occur.
BetterMe has withdrawn money from my card without my knowledge, consent, or approval. I don’t even understand what the charge was for. I never knowingly signed up for a subscription, and I certainly didn’t agree to any recurring payments. To make matters worse, there’s no way to contact support dir...
BetterMe withdrew money from my card without my permission, and I still don’t even know what the charge was for. I never approved any subscription, I didn’t authorize any payment, and yet the money was taken from my account. On top of that, it's impossible to reach anyone from their support team to ...
I purchased a BetterMe subscription, which ended on its scheduled date, and I canceled my membership afterward. Despite this, BetterMe has continued to withdraw money from my card without authorization. Since my subscription has already expired, I cannot understand why you are still charging me. I ...
I recently noticed that BetterMe has been withdrawing money from my account every month without my knowledge or consent. I never subscribed to any of your services, and I certainly never authorized these recurring payments. This is a serious violation, and I consider it an unauthorized transaction. ...
I purchased the BetterMe app but canceled my subscription around the end of July beginning of August and deleted the app shortly after. I even double-checked that the subscription was successfully canceled under my account. Despite this, BetterMe continues to automatically withdraw money from my car...
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