I signed up for the BetterMe platform just once, solely to view the program prepared for me in my email. Not only did I never receive the program in my email, but today I noticed they've charged me again for another membership.
I'm urgently requesting a refund for this unauthorized charge. This situation is frustrating because I didn't agree to any recurring payments, and I didn't even receive the service I initially paid for.
It feels like I'm being taken advantage of, paying for a service I'm not using and never agreed to continue. I expected better from a platform that's supposed to help people improve their lives.
I downloaded the BetterMe app just once out of curiosity but never used it beyond that. I didn’t open any videos, didn’t start any programs, and certa...
I signed up for a 3-month program with BetterMe, and now they’ve charged me again without any notice or permission. At the time of purchase, I wasn’t ...
I’m very frustrated with the BetterMe app. I originally downloaded it just to try a one-month exercise program and paid for that single month. I didn’t use the program after that, and I definitely didn’t authorize any ongoing subscription. But I recently discovered that BetterMe has been continuousl...
BetterMe charged my credit card without my consent. I only signed up for a one-month subscription and never agreed to continue it for the second month. I did not log in, use the app, or approve any further payments. This is unacceptable, as I made it clear I didn’t want to continue the subscription...
I last used the BetterMe app about two months ago. At that time, I had signed up for only a 1-week subscription, which I canceled properly before it could renew. Despite having no active membership, I was shocked to see that they’ve charged my card again. I haven’t used the app since and I’m not sa...
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