I am writing to report a serious issue with my 1win account and to request an urgent resolution. My game ID is 85730847.
On February 15, 2025, I noticed that ₹10,000 had automatically disappeared from my game wallet balance. I did not play any casino games or place any bets that could have caused this loss. I carefully reviewed my account history but could not find any game activity or transaction that explains this deduction.
Despite this, my balance decreased by approximately ₹10,000 without my knowledge or consent. I contacted 1win support regarding this issue, but the amount has not been refunded and the problem remains unresolved.
I respectfully request that my account and transaction history for that date be thoroughly investigated and that I receive a clear explanation of where the ₹10,000 went. I expect that, after your investigation, the wrongly deducted amount will be returned to my game wallet as soon as possible.
I deposited Rs. 10,000 in 1Win, but it was credited to my gaming balance instead. I attempted to contact the support team, and they asked me to send t...
On January 28, 2026, I made a deposit of ₹9,800 via UPI to my 1win account. The payment was successfully completed on the payment page, but the balance was never credited to my gaming account. Although the money was deducted from my account and the transaction shows as successful, my 1win account s...
On 17 December 2025, I requested a withdrawal of ₹10,000 from my 1win account (account name: Sekh Fardin P***, ID: 34569***) via IMPS. In the 1win system, this withdrawal is shown as successfully completed, but the money has not been credited to my bank account. After noticing that the amount was mi...
I am writing to report a serious withdrawal issue I am facing on the 1win platform. On 20 December 2025, I requested a withdrawal of ₹7,010 to my Union Bank of India account. In the 1win system, the status of this withdrawal is shown as “Successfully Paid,” yet the money has still not been credited ...
I am writing about an unresolved deposit issue I experienced on 1win. On 5th February 2026, I deposited ₹47,000 from India using GPay. The money was successfully deducted from my account, but it has still not been credited to my 1win balance, even though 8 days have already passed. I have the transa...
