Superlive Streaming Access Denied After Account Ban

My Superlive streaming account has been blocked for approximately two weeks, and since then I have been unable to access any live streams. Whenever I attempt to join a live session, I receive a message stating that I am prohibited from accessing it.

I contacted Superlive support and was informed that my account has been permanently blocked. However, I was not provided with a clear explanation of what happened or which specific rule I allegedly violated.

I respectfully request that my Superlive account be reviewed and reactivated. I would also like a detailed explanation regarding the reason for the permanent ban, as I wish to continue using the platform normally and do not agree with a permanent suspension without clear justification.