I’m very frustrated with the BetterMe app. I originally downloaded it just to try a one-month exercise program and paid for that single month. I didn’t use the program after that, and I definitely didn’t authorize any ongoing subscription. But I recently discovered that BetterMe has been continuously charging my account without my knowledge or consent.
I never approved a recurring subscription. When I realized what was happening, I immediately tried to cancel it, but even after canceling, they’re still taking money from my card. I’ve searched everywhere for a contact number or customer service support, but there’s no way to get real help. This feels deceptive and predatory.
BetterMe, I demand that my subscription be fully canceled immediately, that you refund the unauthorized charges, and that you permanently remove my card information from your system. This kind of behavior is unacceptable, and I won’t sit quietly while you take money for a service I didn’t agree to use.
In April, I signed up for a 1-month subscription on the BetterMe app to try it out. I didn’t like the app at all, so I deleted it immediately after the first month—assuming the subscription would end. I never approved any recurring payments. However, I just realized that BetterMe has been charging ...
I recently discovered that BetterMe has been charging me every month without my knowledge or consent, even though I never subscribed to any membership...
I signed up for a one-month subscription with BetterMe, thinking it would end automatically once the month was over. To my surprise, I recently discovered that they’ve been charging me every month without my knowledge—for a subscription I never authorized to continue. I tried to cancel it through th...
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