I downloaded the BetterMe app just once out of curiosity but never used it beyond that. I didn’t open any videos, didn’t start any programs, and certainly didn’t approve or authorize any subscription. Yet to my shock, I was charged for a subscription I never agreed to.
This was an unauthorized payment, and I demand a full refund immediately. I didn’t sign up for anything, didn’t confirm a trial, and didn’t receive any warning or reminder before money was taken from my account. I am extremely upset, especially because this was the last bit of money I had in my account.
How can an app take money from someone without explicit consent? I feel scammed. I’m requesting BetterMe’s support team to process my refund without delay. This kind of behavior is unacceptable and preys on users who unknowingly install the app. Please return my money immediately.
BetterMe charged my credit card without my consent. I only signed up for a one-month subscription and never agreed to continue it for the second month. I did not log in, use the app, or approve any further payments. This is unacceptable, as I made it clear I didn’t want to continue the subscription...
I’m very frustrated with the BetterMe app. I originally downloaded it just to try a one-month exercise program and paid for that single month. I didn’t use the program after that, and I definitely didn’t authorize any ongoing subscription. But I recently discovered that BetterMe has been continuousl...
I never registered or purchased a subscription for the BetterMe app, and it does not appear in my memberships. However, I noticed that they have charged me without my consent. I am baffled as to how this could happen since I never signed up or authorized any payments. Before filing formal complaints...
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