On November 25, 2025, I placed an order for black men's boots from Bershka under order number 40253674815. Even though 17 days have passed, my order still appears as “in process,” and the product has not even been shipped yet. I am extremely frustrated by such a long delay.
I regularly check the order status and email notifications, but there has been no sign of progress. The delivery date was listed as December 10, 2025, yet that date has also passed with no update or movement.
I request that my order be shipped by next week at the latest, without any further delay, and that I receive clear and detailed information about the shipping and delivery process.
On September 10, 2024, I placed an order for a pair of boots from Bershka’s online store (Order No: 40239015033). The estimated delivery date was September 17, 2024, but as of today, September 19, 2024, the order status still shows “processing” and there is no shipping activity. I successfully comp...
On 28 November 2025, I placed an order on the Bershka website with order number 40254293413. This order included several items—striped rustic pants, a heavy cotton short-sleeved T-shirt, a knitted sweater, and a pocketed oversized sweatshirt. However, none of these products has been delivered to me....
I placed an order for 9 items through the Bershka mobile app on January 14, 2025. The estimated delivery date was between January 15 and January 27, yet my order has been stuck in the “preparing in warehouse” status ever since. I made a large purchase, and I do not want to be left without my items....
I placed an order with Bershka on January 4, 2025, and it was supposed to arrive between January 4 and February 24, 2025. However, it has been almost a month, and I still haven’t received my order. This delay is unacceptable and causes unnecessary frustration for customers. I trusted Bershka to del...
On October 13, 2025, at 1:38 PM, I placed an order for a pair of boots on Bershka’s online store, choosing the “Pick Up in 4 Hours” option from the Akasya AVM branch (Order No: 40244173705). However, even after more than four hours, my order status still shows “being prepared at the warehouse”, and ...
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