The worst ever company that does not care about their customers. We bought the most expensive fridge from them and it is not cooling and they even do not care about it. We calling the call centre everyday and they are just telling that they will forwards our complaints to the service and the service comes and say everything is fine and goes. So this is the only thing they will supply you when you have a problem
I'm absolutely fed up with this company! They sold me a faulty product and now they won't stand behind it. I'm taking th...is matter to every authority I can find. Do not, I repeat, do not buy anything from this brand! The officials are just mocking us customers. When I complained about the fridge's od
On July 31, 2023, I purchased a 678551 E combination refrigerator, and it has been nothing short of a nightmare. The upp...er and lower compartments both have a tendency to freeze everything inside, solidifying my groceries. I've had the service team out to my house three times now, and the problem sti
It hasn't even been a year since I wrote my last complaint. Unfortunately, after having my refrigerator repaired, it has... stopped cooling again. I paid nearly half the price of a new fridge just for the repair, and now they are telling me I’ll be charged another repair fee because it’s not under warr
Although Beko is known as a global brand, my experience with their refrigerator has been disappointing. After the fridge... suddenly warmed up and the ice melted, causing damage, we created a service request. It took four days for a response. When the Beko service team finally arrived, their behavior t
I bought a 720-liter refrigerator from Arçelik for ₺4,500 four years ago, but it just stopped working. The topmost secti...on of the refrigerator stopped cooling, causing all of my products to deteriorate. I phoned for service 25 days ago, and they changed a part. However, the problem persisted, and my
