1
Yunus is completely dissatisfied with the result

Beko KMX90 Dryer Makes Loud Noise Despite Multiple Service Calls

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Yunus
December 18, 2024 6:57 pm
21

Hello,
I purchased a Beko KMX90 dryer in April, and it has been making a loud noise since the first use. I called for service immediately, and since then, technicians have visited four times, yet the problem remains unresolved.

The noise is constant, and I’ve learned that many other customers have complained about the same issue. While some claim this noise is "normal," I know it’s not. My brother owns the same model, and his machine operates silently. Moreover, the noise is so loud that it even disturbs my downstairs neighbor.

Instead of providing a solution, Beko’s service team has been giving technical excuses to avoid addressing the issue. I demand that Beko resolve this matter immediately, as this level of service is unacceptable.

Yunus
Yunus
December 29, 2024 12:04 pm

Hello, what did you do to the friends who delivered my product on the day it arrived? I didn't get an answer to this question. They just dropped off the device and left. When I turned on the device, it turned out that the noise continued. You are displaying a very poor situation in terms of customer satisfaction. You urgently need to fix the issue with this device...

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