A technical fault occurred with the Beko dryer I purchased. During operation, the machine stops on its own and doesn’t work. The technician who came to inspect it claimed to have reset the machine, but the issue persisted. They took the device and, three to four days later, called to inform me that the repair process had begun. I objected, stating that a brand-new machine, less than a month old, should not be repaired and demanded a replacement or a refund. The representative said they would inform the service team, but the next day I was called again and told there was no fault with the machine. To make matters worse, the device was returned from the warranty service with visible damage. After an investigation, Beko's claims department stated that no damage was found, and replacement was not possible, but they offered to replace the damaged part. Ultimately, no resolution was provided. The machine continues to malfunction, and the technician mockingly asked me to record a video to prove the issue. They are doing nothing but selling defective or problematic products.
I bought one of Beko’s newest model clothes dryers expecting quality, but all I got was frustration. Just three months after purchase, the machine stopped drying completely. My clothes come out damp no matter what setting I use. Since then, I’ve opened five service requests. Each time, the technicia...
I purchased a Beko washing machine just four months ago, but it has been malfunctioning from the start. A 1.5-hour wash cycle takes up to 4 hours, and most of the time, the machine fails to spin properly. I have called Beko service three times, yet they still claim there is no issue with the machin...
Three years ago, I purchased a Beko washing machine from a reputable dealer. Since then, I have had nothing but problems with the machine. Here is a timeline of the issues I have experienced: Year 1: The pump motor broke down and the drum had to be replaced. Year 2: The machine started burning on ...
I bought a Beko washing machine in March 2023. In November 2023, I called for service for the first time because, during this period, the machine had started tearing my clothes. I waited for a while, but when the tearing continued, the service said it was due to the detergent and advised me to use l...
I purchased a Beko washing machine at the beginning of January, and I’ve been deeply disappointed from the start. The machine is extremely noisy during operation, and what’s worse, it doesn’t clean the clothes properly. For a brand like Beko, this performance is unacceptable. I’ve had the service t...
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