I purchased a Beko washing machine two years ago, and in that time, I have had to replace the drum twice. Despite these replacements, the machine still leaves stains on clothes, and I have had to call for service multiple times.
Most recently, a technician visited my home four days ago and informed me that even though my warranty had expired, I could purchase an extended warranty to have my machine replaced. On February 19, 2025, I received an SMS with a link requiring my confirmation. Before approving, I contacted Beko’s authorized service to clarify, and they assured me that my machine would be replaced with regional approval.
However, today I called again, only to be told that I was given false information, and that my machine would not be replaced because regional approval was never granted. Beko is misleading its customers and making things unnecessarily difficult!
If my issue is not resolved by the end of today, I will file a complaint with Consumer Rights authorities and take legal action. I expect an immediate resolution!
My Beko washing machine started making excessive noise and leaking water from the bottom on December 25, 2024. I contacted Beko service, and the technician determined that the drum needed to be replaced and that the water leakage was caused by this issue. The next day, when the service team arrived ...
I’ve had enough of Beko washing machines. Our first Beko machine tore our clothes, left greasy stains, and when we called the official service, they told us the repair would be too expensive. Based on trust in the brand, we went ahead and bought a second Beko machine—and unbelievably, the same issue...
I bought a Beko washing machine in March 2023. In November 2023, I called for service for the first time because, during this period, the machine had started tearing my clothes. I waited for a while, but when the tearing continued, the service said it was due to the detergent and advised me to use l...
I bought the Beko CM9120 washing machine about a year ago. For the past month, the machine has been damaging my clothes, so I sent it to the service center. The technicians inspected it, took photos, and said they would replace the drum. However, my machine has been at the service center for weeks w...
Hello, on April 15, 2024, my Beko washing machine was taken in for repairs and had 10 parts replaced. It was returned to us on April 20, 2024. However, within 20 days, it broke down again. We contacted the authorized service, and the machine was taken to the workshop. After four to five days, they c...
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