I purchased a pair of Asics Gel-Nimbus 26 running shoes about 7 months ago, and I’ve worn them sparingly—only during races and occasional training runs. Despite this limited and careful use, the toe mesh area has already started tearing, and holes have formed in the front part of the shoe.
I’ve logged only around 200 km in these shoes and have taken excellent care of them. So it was incredibly frustrating to see such damage. I sent them in for inspection right away to prevent the hole from getting worse, but the claim was rejected as user error. I honestly cannot understand how a toe mesh tear could possibly be my fault, especially since the rest of the shoe still looks practically new.
This kind of localized material failure clearly points to a manufacturing or material defect, not misuse. I called customer service and explained everything, only to be told they wouldn’t help. I don’t want to continue wearing these shoes as-is, because at this rate, they’ll be unusable in another month. I’ll be taking this to the Consumer Arbitration Board with full documentation.
We pay a premium price for shoes like this, expecting long-term quality. It makes me question the validity of Asics’ so-called 2-year warranty—I couldn’t even get through 7 months! I’ve had cheaper, lesser-known brands last me over 5 years without a single issue.
Before this experience, I trusted Asics enough to buy a second pair and even recommended the brand to friends, who went on to make purchases themselves. If the return window hadn’t passed, I would’ve gladly returned everything. I really hope the second pair doesn’t end up like this, but this whole ordeal has shaken my confidence. After this experience, I won’t be buying from Asics again.
I purchased the Asics Gel Nimbus 26 running shoes and was really enjoying them—they're incredibly comfortable. However, on the 20th day of wearing them, the upper mesh on the right shoe tore. This is unacceptable for a shoe to show such damage in just 20 days. I bought them from Boyner in two instal...
I purchased the Asics Gel Nimbus 27 running shoes on 23/06/2025, expecting comfort and quality from a globally trusted brand. However, from the very first time I wore them, the shoes caused a painful wound on my big toe. Curious as to why this happened, I closely inspected the area and noticed a vis...
The Asics Gel-Nimbus 26 running shoes I purchased completely fell apart in just one year—and I’m not talking about heavy-duty use. I run around 20K per week, which is considered light to moderate by any standard. What’s frustrating is that Asics promotes this shoe as a top-tier model built for profe...
I’ve now bought the Asics Gel-Nimbus 26 twice, and unbelievably, both pairs tore at the exact same spots after only a few wears. The first pair was from Amazon. Even though the return window had passed, they accepted it back after acknowledging it was a manufacturing defect. Thinking it was just a ...
I purchased the Asics Gel-Nimbus 26, expecting premium quality, but the shoe’s left toe area tore at the glue point after just a few uses. This clearly reflects poor manufacturing quality. I promptly contacted the company, returned the defective product, and explained the issue in detail. Instead o...
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