I purchased the Asics Gel Nimbus 27 running shoes on 23/06/2025, expecting comfort and quality from a globally trusted brand. However, from the very first time I wore them, the shoes caused a painful wound on my big toe. Curious as to why this happened, I closely inspected the area and noticed a visible indentation exactly where the wound occurred. This may have been a manufacturing defect, possibly even present when I bought the shoes but didn’t notice at the time.
Hoping for a resolution, I submitted the shoes for inspection through the proper Asics process. Unfortunately, I was met with a generic and dismissive response claiming there was no issue with the product — without any genuine technical explanation or concern for the injury it caused.
This is not the level of care I expected from Asics. I paid a premium for a product that literally harmed me, and instead of standing behind their quality, they refused to help. If this is how customer service is handled, then I will have no choice but to escalate the matter to the Consumer Arbitration Board.
I urge Asics to take this complaint seriously, properly re-evaluate the defect, and either issue a refund or replacement immediately.
I purchased a pair of Asics Gel-Nimbus 26 running shoes about 7 months ago, and I’ve worn them sparingly—only during races and occasional training runs. Despite this limited and careful use, the toe mesh area has already started tearing, and holes have formed in the front part of the shoe. I’ve log...
I purchased the Asics Gel-Nimbus 26, expecting premium quality, but the shoe’s left toe area tore at the glue point after just a few uses. This clearly reflects poor manufacturing quality. I promptly contacted the company, returned the defective product, and explained the issue in detail. Instead o...
I want to share how my Asics Gel Nimbus 25 shoes look after just a few uses. These are among the most expensive models, yet their durability is shockingly poor. I expected high-quality performance from a brand I trust for running, but instead, my shoes have deteriorated way too quickly. I’m posting ...
I purchased the Asics Gel Nimbus 26 running shoes and was really enjoying them—they're incredibly comfortable. However, on the 20th day of wearing them, the upper mesh on the right shoe tore. This is unacceptable for a shoe to show such damage in just 20 days. I bought them from Boyner in two instal...
The Asics Gel-Nimbus 26 running shoes I purchased completely fell apart in just one year—and I’m not talking about heavy-duty use. I run around 20K per week, which is considered light to moderate by any standard. What’s frustrating is that Asics promotes this shoe as a top-tier model built for profe...
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