1
Tolga is completely dissatisfied with the result

Asics Gel-Nimbus 26 Toe Area Tore After Few Uses – Claim Unjustly Denied

profile
Tolga
December 04, 2024 3:36 pm
69

I purchased the Asics Gel-Nimbus 26, expecting premium quality, but the shoe’s left toe area tore at the glue point after just a few uses. This clearly reflects poor manufacturing quality. I promptly contacted the company, returned the defective product, and explained the issue in detail.

Instead of addressing my complaint, the company returned the shoes with a generic letter claiming "user error," which is completely untrue. No investigation or follow-up was conducted. This lack of accountability is unacceptable for a brand like Asics.

I’ve already filed a complaint with the Consumer Arbitration Committee and sent a case report to Asics Japan. Asics, take responsibility for your defective product and resolve this issue properly. Customers deserve better!

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
Onur is completely dissatisfied with the result

My Asics Gel-Nimbus 26 Shoes Tore at the Toe After Just 200 km of Careful Use

profile
Onur
May 22, 2025 2:47 pm
126
My Asics Gel-Nimbus 26 Shoes Tore at the Toe After Just 200 km of Careful Use
My Asics Gel-Nimbus 26 Shoes Tore at the Toe After Just 200 km of Careful Use
My Asics Gel-Nimbus 26 Shoes Tore at the Toe After Just 200 km of Careful Use
My Asics Gel-Nimbus 26 Shoes Tore at the Toe After Just 200 km of Careful Use

Both Pairs of My Asics Gel-Nimbus 26 Tore at the Toes After Just a Few Wears

profile
Reyhan
May 20, 2025 11:07 am
59
Both Pairs of My Asics Gel-Nimbus 26 Tore at the Toes After Just a Few Wears
1
Hakan is completely dissatisfied with the result

I Face Toe Injury and Defect on My Asics Gel Nimbus 27 But Got Rejected for Return

profile
Hakan
July 28, 2025 11:11 am
149
I Face Toe Injury and Defect on My Asics Gel Nimbus 27 But Got Rejected for Return
1
Aysin is completely dissatisfied with the result

My Asics Gel-Nimbus 26 Fell Apart in 1 Year Despite Light Weekly Use

profile
Aysin
May 21, 2025 10:18 am
84
My Asics Gel-Nimbus 26 Fell Apart in 1 Year Despite Light Weekly Use
My Asics Gel-Nimbus 26 Fell Apart in 1 Year Despite Light Weekly Use
Report a Similar Issue