Amazon has completely lost my trust after lying to me and making the exchange process more difficult than it needed to be. Despite my repeated assertions that it was not my fault, their customer service representatives insisted that the problem was caused by user error each and every time I contacted them. It's incomprehensible that they kept denying my problem despite promising to help me and ultimately providing me with nothing. As a result of this, I have canceled my Amazon account. I'm not going to reopen it, and I'm not going to let any of my children or grandchildren buy anything from Amazon until they address my concerns. Using their services is something I strongly discourage. I demand that this situation be resolved as soon as possible.
I shopped from Amazon. I have been a member and have been shopping for years. They suddenly canceled my orders and said it was a suspicious transaction. I said okay and they sent me an e-mail explaining what I needed to do. I did it. And they still didn't let me shop. On top of that, they took the m...
I cannot reach Amazon in any way. They charged me an extra shipping fee for fast delivery, but my order was never delivered, leaving me stranded and disappointed. Despite several attempts to contact both Amazon and the courier company, I received no solution or proper response. I even tried tracking...
I purchased something from Amazon about a month and a half ago. We didn't like the product's quality, and it was missing a component. We returned it within the return time and it was accepted. However, our return has been delayed for over a month and a half. When I spoke with customer service agents...
I recently had a terrible experience with Amazon when they unjustly canceled my order for what they deemed as a "suspicious transaction" on my card. This is particularly frustrating as I have ordered from them multiple times before and have never had any issues. To make matters worse, when my order ...
I ordered a product from Amazon but decided to return it without even opening the package due to negative reviews I read while it was in transit. It has been a month, and my refund still hasn't been processed. Every time I contact customer service, they assure me that they are working on it, but the...
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