I built a PC with components purchased from Amazon, including an Asus ROG Strix LC II 360 ARGB Aura Sync RGB liquid cooler. Unfortunately, the radiator of this liquid cooler malfunctioned and caused damage to the entire system. I requested a return for all the damaged components, and while all other parts were accepted, the return for the Samsung 990 Pro PCIe 4.0 M.2 2TB SSD was denied. The reason given was that the SSD had been used for 32 hours and 412 GB of data had been written. However, this usage occurred during the initial setup of the PC, including testing and installing games, which is part of the normal process for a new build. I have been dealing with this issue for over a month, and since I rely on my PC for work, I urgently need a replacement system. Despite the liquid cooler's failure being the root cause, Amazon has not been able to offer adequate support. As the seller is Amazon itself, I would expect a more prompt resolution, but the process has been slow, leaving me without a functioning computer and a proper solution.
About two years ago, I purchased a 1TB external SSD memory from Amazon.com. Unfortunately, it broke down a month and a half ago. I contacted Amazon, and after reviewing the product, they acknowledged it was defective and offered a refund. However, I need the data recovered professionally and request...
I bought an SSD on Amazon.com.tr on the 13th of September. The seller was Amazon Germany. Today is the 4th of December, nearly 2 months have passed, and neither my product was delivered nor the cost was refunded. More than 50 days! Can you imagine? The cost was nearly a quarter of my credit card lim...
My Samsung 990 Pro 2TB M.2 SSD product, whose seller is amazon germany on amazon.com.tr, has not been sent for 18 days. When I contacted I was told that it would be sent within 3 working days that I should wait. Days later I got the information that the order was cancelled. In this process, the pric...
I contacted the customer representative because my overseas product, the Samsung PCIe 4.0 NVMe™ M.2 SSD 980 PRO, Internal Solid State Drive, 1 TB, 80.15 x 22.15 x 2.38 (mm), which I ordered from amazon.com.tr in September, was not delivered on the specified date. They suggested that I cancel the ord...
I recently purchased an MSI-branded liquid cooling system from Amazon.com.tr, but after a short time of use, the radiator part began making a very loud noise. So, of course, I contact support about it, and what do they say? That the product had been shipped from abroad and was thus not covered by wa...
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