I contacted the customer representative because my overseas product, the Samsung PCIe 4.0 NVMe™ M.2 SSD 980 PRO, Internal Solid State Drive, 1 TB, 80.15 x 22.15 x 2.38 (mm), which I ordered from amazon.com.tr in September, was not delivered on the specified date. They suggested that I cancel the order of the product and place the order again. I canceled the product and ordered it again for the second time on October 13. During this period, I contacted customer service many times, and the lady I last talked to said that the product would be shipped on October 22. When I contacted customer service again today, they said that there was no movement on the product and that they could cancel the order again or ask me to wait. In September, when I ordered the product, I saw that the price of the product was approximately the same on different sites. Unfortunately, I ordered it from amazon.com.tr without hesitation because I trusted Amazon's quality. However, regrettably, the grievance I experienced was not resolved by customer representatives and the institution. I request amazon.com.tr, where I shop regularly, to solve the problem in a way that benefits the company's name without misleading the customer.
My Samsung 990 Pro 2TB M.2 SSD product, whose seller is amazon germany on amazon.com.tr, has not been sent for 18 days. When I contacted I was told that it would be sent within 3 working days that I should wait. Days later I got the information that the order was cancelled. In this process, the pric...
I bought an SSD on Amazon.com.tr on the 13th of September. The seller was Amazon Germany. Today is the 4th of December, nearly 2 months have passed, and neither my product was delivered nor the cost was refunded. More than 50 days! Can you imagine? The cost was nearly a quarter of my credit card lim...
I am unable to cancel an item I purchased from Amazon. I purchased the item and wanted to cancel it one day later. When I clicked on cancel, it said "Cancelling item". Five days later, it still said "Cancelling item". Then, I contacted customer service on Monday. The person I spoke to said that he/s...
I ordered the product seen in the photos from Amazon.com.tr on April 22nd. In the tracking I made on Amazon, there was information that it was last distributed from Istanbul on 03 May. Then it said delivery at 20.00 on 08-09-10 May. Thinking that there was a mishap, I first called the aramex company...
I ordered from Amazon.com.tr on May 5 with prime membership. The delivery date of the product was May 10. It was May 10, they said we were delayed, they specified a delivery date of May 11-12. In this process, I call customer representatives and they tell me to wait. Finally, I called on May 11 and ...
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