I've been an Amazon Prime member for about 20 months, and this is the first time I've had a problem with Amazon. They forgot to send an entire television from the warehouse, and to top it all off, they tried to deceive and leave the customer in a difficult situation by making misleading statements. Nobody seems to know what's going on, and all I get are robotic, repetitive responses like a broken record. There is no one with common sense who can provide the correct answer. "Where is the product?" I inquire, and no one knows. Someone claims it's stuck in the warehouse, while another claims they'll check with the shipping company, but the shipping company claims Amazon never sent it. How come these so-called customer service representatives can't provide a straightforward response when I have more information than they do? I'm astounded. How can such a well-known corporation be so poorly managed? If you are unable to deliver my product, please notify me and I will cancel the order and purchase it elsewhere. What do you think? Is it time to file a Consumer Rights lawsuit and make some noise in the tech media?
I purchased a Homend Tea Maker from Amazon, but it was defective. They claimed to have exchanged it after receiving it back, but the replacement had the same problem. I returned it again, only to be told that it was a user error this time, despite the fact that I had not used it. After receiving a w...
bought something from Amazon, but there was a big problem, the status said the item had been sent to me, but it was left in the cargo for 5 days. It turned out that the product was lost later when the shipping information was looked at. It took three days after this was made public before the refund...
On November 20, 2024, I ordered a TV from Amazon during a promotional sale when the product was listed as in stock. However, immediately after my purchase, the website indicated, "Make the payment now, and we will notify you by email when the product is back in stock." I contacted Amazon customer se...
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