I purchased a Homend Tea Maker from Amazon, but it was defective. They claimed to have exchanged it after receiving it back, but the replacement had the same problem. I returned it again, only to be told that it was a user error this time, despite the fact that I had not used it. After receiving a written document, I planned to return it under warranty and take the matter to Consumer Rights, but they did not send my product back. It's been since May 9th, and it's now August 28th. They keep telling me that it will be shipped today or tomorrow and that it will be with me within 24 hours. You can hear the call recordings from every time I contacted them. Please, I'm in desperate need of a solution right now.
The coffee maker that I bought from Amazon has not lived up to my expectations. The first replacement was also flawed, and the same thing happened with the second replacement. During the time I was waiting for the third replacement, I called several times to inquire about the product's current statu...
I've been an Amazon Prime member for about 20 months, and this is the first time I've had a problem with Amazon. They forgot to send an entire television from the warehouse, and to top it all off, they tried to deceive and leave the customer in a difficult situation by making misleading statements. ...
I purchased a SteelSeries headset from Amazon on October 30, 2023, and sent it for warranty on July 2, 2024, because it was broken. On July 3, 2024, they returned the headset with a document required for a refund. I contacted Amazon and informed them that I had sent the product and the document and ...
After only two weeks of use, the coffee machine I purchased from Amazon began to malfunction. I wasted no time and returned it within the time frame specified for returns. I've been communicating with the customer service department via message since last month. They keep assuring me that the proble...
The Delonghi coffee machine, which I bought with Amazon assurance, arrived defective, although there was a more affordable one available on the Amazon shopping site. Although I have a 30-day return right, I have not been able to register a return for the product for 3 days. Customer service In all m...
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