bought something from Amazon, but there was a big problem, the status said the item had been sent to me, but it was left in the cargo for 5 days. It turned out that the product was lost later when the shipping information was looked at. It took three days after this was made public before the refund was given, with the excuse that the "customer not accepting." No one from customer service has gotten back to me, even though they said they would. I was told that "Ms. D**** will handle your case and get back to you as soon as possible" on a follow-up call. It's been four days now, and I still haven't heard back. I'm now thinking about going to court. It seems like they are making fun of people and not caring about what they have to say.
I purchased something from Amazon about a month and a half ago. We didn't like the product's quality, and it was missing a component. We returned it within the return time and it was accepted. However, our return has been delayed for over a month and a half. When I spoke with customer service agents...
I ordered something from amazon.de on February 5, 2025, but it hasn't shown up yet. DPD signed for my package and said it was delivered, but I never got anything. I reached out to Amazon about this, thinking they would look into it, but my refund request got denied without any real help. It's really...
I believe Amazon is going out of its way not to refund my undelivered product. I've been victimized for 15 days because of the customer representative's incorrect information, and I still can't get my money. It appears that I will have to take legal action. I'll also wait for the court to apologize ...
Even after a week, I have not received the $132.80 worth of merchandise I ordered from Amazon.com US. Because of the long wait time, I decided to cancel my order, but Amazon.com will not give me a refund. They told me to expect a refund within five to seven business days, but they have been dragging...
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