Amazon Didn't Send the Victorinox Knife I Ordered

bought something from Amazon, but there was a big problem, the status said the item had been sent to me, but it was left in the cargo for 5 days. It turned out that the product was lost later when the shipping information was looked at. It took three days after this was made public before the refund was given, with the excuse that the "customer not accepting." No one from customer service has gotten back to me, even though they said they would. I was told that "Ms. D**** will handle your case and get back to you as soon as possible" on a follow-up call. It's been four days now, and I still haven't heard back. I'm now thinking about going to court. It seems like they are making fun of people and not caring about what they have to say.
Q&A: Explore Popular Queries
Similar Complaints
Amazon Refused My Refund After DPD Faked My Delivery Signature

I ordered something from amazon.de on February 5, 2025, but it hasn't shown up yet. DPD signed for my package and said it was delivered, but I never got anything. I reached out to Amazon about this, thinking they would look into it, but my refund request got denied without any real help. It's really...
Amazon Refund Issue Not Resolved

Even after a week, I have not received the $132.80 worth of merchandise I ordered from Amazon.com US. Because of the long wait time, I decided to cancel my order, but Amazon.com will not give me a refund. They told me to expect a refund within five to seven business days, but they have been dragging...
Amazon's Delayed Refund Nightmare

I ordered a product from Amazon but decided to return it without even opening the package due to negative reviews I read while it was in transit. It has been a month, and my refund still hasn't been processed. Every time I contact customer service, they assure me that they are working on it, but the...
Amazon Not Solving My Problem

I bought a pair of Crocs slippers from amazon.com on June 22nd. On my first use, I noticed fraying at the back of the slippers, which disappointed me. I made the decision to return them right away. I had no idea it would turn out to be such a frustrating ordeal. Amazon.com flatly refused to accept t...

Comments