I'm very disappointed that my warranty rights have not been honored from beginning to end. Despite the fact that my product arrived at the seller almost two weeks ago, my return has not been approved. Amazon, which claims to offer comprehensive guarantees, is refusing to accept my return. The A to Z Guarantee page is still unavailable. This situation prevents me from receiving my refund. I'm completely dissatisfied, and I vow never to shop on Amazon again. I will also not recommend it to anyone. There is no one to speak with, and I can't even get to the necessary page. It's disheartening when a well-known platform fails to keep basic promises. My experience is shared by many others who have faced similar challenges. It's past time for Amazon to rethink its customer service and ensure transparency in its processes.
I purchased a product from Amazon that I want to return, but when I asked for a return code for Marketplace purchases, they said they couldn't provide...
On October 31st, I placed an order for headphones to be delivered by Amazon. I received them on November 27th, and on that same day, I sent them back to Amazon because they were defective. Despite the fact that two months have passed, I have not yet been issued a refund. I have attempted to contact ...
I ordered a product from Amazon but decided to return it without even opening the package due to negative reviews I read while it was in transit. It has been a month, and my refund still hasn't been processed. Every time I contact customer service, they assure me that they are working on it, but the...
I purchased something from Amazon about a month and a half ago. We didn't like the product's quality, and it was missing a component. We returned it within the return time and it was accepted. However, our return has been delayed for over a month and a half. When I spoke with customer service agents...
I returned a product purchased from Amazon.com, but despite weeks passing, the refund has not been credited to my account. On October 24, 2024, I received an email confirming that the refund had been issued, yet there has been no sign of the money in my account. I have contacted customer service mu...
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