I've never seen a website that doesn't care as much about the customer as Aliexpress. The sellers are already terrible and the site does nothing to protect the customer. I bought a Sonizoon brand SSD and it is obviously faulty. It started to cause problems less than a month ago and I wanted to return it, but the seller is doing his best not to take it back or saying that he can return 60% of the amount and making ridiculous excuses like "I'm trying to deduct the shipping cost". When I try to connect to live support, a bot gives me no choice, saying things like "contact the seller if you are not satisfied with the outcome of the dispute". Also, the seller made fun of me by saying that the problem was caused by the chip they used in this disk and that if I returned the product, he would give me 50% of the product price so that I could buy the problem-free version of the product. You really are a joke.
Aliexpress is no longer a reliable platform for service. They are now sending broken or defective items, and when you open a dispute, there's no one to address the issue. Even if Aliexpress acknowledges the seller's mistake, they refuse to refund the full amount, excluding shipping and tax fees. I p...
I've been an AliExpress customer for years, and I've noticed a significant decline in their service. In the past, I received products without any issues, but now it's a different story. They no longer accept returns, and when I've tried, they always find excuses to avoid it. Recently, I placed an or...
I purchased a 1TB memory card from AliExpress, but when I inserted it into my phone, the device couldn't read it at all. Worse, my phone began to lag ...
AliExpress has completely let me down. I ordered a specific item, but instead, they sent me the wrong product. To make matters worse, there is no return option, leaving me stuck with something I didn’t order. This is not how a shopping platform should operate. There is no real customer service, no ...
I placed an order on AliExpress for shoes, a jacket, and a shirt. The delivery was promised for June 5 or 6, but my package didn’t arrive until June 10. That delay was just the beginning of the problem. When the items finally arrived, I was shocked at how cheap and low-quality they were. Nothing lo...
Comments