AliExpress has completely let me down. I ordered a specific item, but instead, they sent me the wrong product. To make matters worse, there is no return option, leaving me stuck with something I didn’t order.
This is not how a shopping platform should operate. There is no real customer service, no one to resolve issues, and no way to get proper assistance. It feels like customers are left helpless, with no protection against these kinds of mistakes.
AliExpress, I demand a solution! Either send me the correct item or issue a refund immediately. If you can’t even handle basic order accuracy and returns, how can customers trust your platform?
I placed an order on AliExpress, but unfortunately, the product arrived defective. I immediately filed a return request, which was accepted. However, since then, nothing has moved forward. I wasn’t provided with a return shipping code, nor was I told which courier I should use to send the item back....
I ordered a product from Aliexpress, but it never arrived. Despite this, the system shows the item as delivered, which is completely false. I can’t track the package, and I have no idea which shipping company is handling it or where it might be. Reaching customer service has been nearly impossible, ...
I ordered a product from AliExpress, but what I received was completely different from what was listed—and the quality is also far below expectations. When I tried to reach out for support, the seller kept replying with vague responses like “not understood”, avoiding any real solution. The bigger i...
I ordered a product from Aliexpress that was supposed to arrive four months ago, but it still hasn’t been delivered. To make matters worse, no refund has been issued either. After the delivery date passed, the product was marked as “delivered,” but it never reached me. I’ve tried contacting the sell...
The item I received does not match the details given on the platform, which is a shame. When I noticed this difference, promptly sent a return request because the seller had given me false information. AliExpress, on the other hand, turned down my return request, saying there was "insufficient infor...
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