I purchased a 1TB memory card from AliExpress, but when I inserted it into my phone, the device couldn't read it at all. Worse, my phone began to lag and nearly crashed—it felt like it was on the verge of shutting down permanently because of this defective product.
I submitted multiple photos as proof and contacted AliExpress several times, yet I received no real support, no refund, and no replacement. It’s incredibly frustrating. Out of three items I ordered in total, two arrived faulty. This is unacceptable for any marketplace, let alone one that claims global trust.
My confidence in AliExpress is completely broken. I expected a basic level of customer service—either a proper return process or a working replacement—but got ignored instead.
AliExpress, I demand immediate action: issue my refund or send a working product. Don’t keep dismissing your customers. This kind of negligence damages your platform’s reputation.
I placed an order on AliExpress, but unfortunately, the product arrived defective. I immediately filed a return request, which was accepted. However, since then, nothing has moved forward. I wasn’t provided with a return shipping code, nor was I told which courier I should use to send the item back....
I purchased a Tiesfong dash cam from the Tiesfong Supply Store on AliExpress, and within less than a year, it completely stopped working. The camera won’t turn on at all, even though it’s still within the warranty period. I reached out to the seller multiple times, but they have not responded at al...
I will never shop on Aliexpress again. I received a defective product, but I cannot return it because I placed the order as a guest. Despite providing proof of payment via PayPal and submitting all required documents, Aliexpress refuses to process my refund. This experience has been incredibly frus...
I am extremely disappointed with my shopping experience on AliExpress. I have faced serious problems not once, but twice. In the first case, my order never arrived. I requested a refund, but instead of refunding the full amount, AliExpress only returned about one-third of what I paid. This is comple...
On May 12, 2025, I ordered a memory card from AliExpress. About 15 days later, I received the package—only to find that the seller had sent a USB flash drive instead. When I contacted AliExpress customer service, communication was nearly impossible. They were using a poor translation tool, respondin...
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