the products I purchased from AliExpress, none of which were delivered despite being charged approximately 3500 TL, including customs tax. Upon arriving in Turkey, I had to talk to an individual claiming to be an AliExpress customs broker. They demanded $650, inclusive of all fees, to release the products at a rate of $20 per day. However, they abruptly informed me that they would not proceed with the transaction, leaving me stranded. It appears they have found a way to collect money without delivering the products. They refuse to refund my payment, using the excuse of requiring evidence that the products were not delivered. I have provided evidence, including direct statements from the customs agent. They demand to know who instructed me to involve AliExpress in the shipping process. In light of these circumstances, I am seeking resolution from AliExpress.
I purchased a product from AliExpress that turned out to be defective and did not have the promised features. Despite paying 410 ₺ in customs fees to receive it, the seller and AliExpress failed to provide a proper return process, which should have been free. The seller intentionally delayed the ret...
I ordered a product for 50 TL, but when I received the bill, the shipping and tax cost was 166 TL. This was a huge surprise for me and I feel like I am paying so much more for a simple product. To make matters worse, my product is now stuck in customs and I am getting no help from either AliExpress ...
I ordered from Aliexpres, my order did not come, we had the right to order 5 products per month, but they did not notify this in any way before, now I ordered 5. 000 liras of my order is stuck in customs waiting for me to resolve this victimization of aliexpress I want my order to be refunded if the...
I purchased a total of 16 items from the AliExpress store "1100017092" beginning July 26, 2023. Despite the passage of 18 days, I am unable to track the shipment of any of the products. The company appears to be unreachable as if it has vanished. I asked for a refund, but they said I had to wait 15 ...
I made my purchases of solar battery chargers at AliExpress, where I bought three of them. I took precautions and paid any and all customs and taxes that were due in advance to avoid any problems. In spite of the fact that my orders had arrived safely at customs, I was informed that I would be requi...
Comments