I mistakenly booked an accommodation on Airbnb, can I get a full refund for accidental confirmation?

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Xolvie
Xolvie Resolution Specialist September 25, 2023 9:41 am

Airbnb's cancellation policies are ineffective in these circumstances. Even if the confirmation was unexpected, you must adhere to the cancellation policy your host has selected for their listing. Now, do not despair just yet. While Airbnb cannot magically cancel a mistaken reservation, they can reach out to the host and present your cancellation and refund request to them. However, receiving a full refund for an accidental reservation is not guaranteed. Airbnb has granted full refunds on occasion when hosts are MIA or unresponsive, but this is at their discretion. Start by examining the cancellation policy for the reservation you made in error. Then, put on your communication hat and communicate with the host. Explain your situation with courtesy, they may be receptive and willing to negotiate. Remember that even though a refund is not guaranteed, it is always worth a shot. If you're seeking guidance from those who've been in your shoes, Xolvie is where you'll find the support you need. Join the conversation today.

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