I made a reservation on Airbnb on March 17, 2025, using confirmation code hmrf*hf.** The total price was clearly listed as ₺30,600, and I paid in Turkish Lira. But the next day, I checked my bank account and saw that ₺31,500 had been charged—₺900 more than the original booking price.
When I contacted Airbnb, they gave me a generic response about how “your bank or credit card company may treat Airbnb’s payment processor as international and apply cross-border fees.” But this makes no sense because the transaction was made in ₺, and the amount shown on Airbnb was also in ₺. So why was I overcharged?
Airbnb should not advertise one price and charge another. I demand a full refund of the excess ₺900 taken from my account. This isn’t a small glitch—it’s a misleading practice, and customers shouldn’t be the ones paying for it. Fix this now.
I booked a stay through Airbnb on March 19, 2024, using confirmation code hmafyxpkhd, and the total cost was shown as ₺5775. But when I checked my bank account the next day, I saw that ₺6430 had been withdrawn—₺655 more than the agreed price. Since then, I’ve been trying to get help from Airbnb’s c...
On March 10, 2025, I made a reservation on Airbnb using confirmation code HM3NB93 5. According to the invoice, the total amount to be paid was 8,544.52 ₺, but when I checked my credit card statement, I noticed that 8,812.34 ₺ was charged instead. This is a clear overcharge, and there is no justific...
On July 29, 2025, I booked an apartment in İzmir Bayraklı through Airbnb and paid a total of ₺16,781.07 according to the invoice shown in my account. However, when the payment was processed, my bank statement reflected a charge of ₺17,400 — significantly higher than the listed amount. Airbnb provide...
I made a reservation on Airbnb, and the amount I was supposed to be charged was clearly stated as ₺52,214. However, when I checked my bank account, I saw that Airbnb had withdrawn ₺54,502 instead. That’s a ₺2,288 difference, which was never disclosed or authorized. Even the confirmation message I r...
I made a reservation on Airbnb with the confirmation code HMFJ334932. The invoice states that I was charged ₺18,242.83, but when I checked my bank statement, I noticed that Airbnb actually withdrew ₺19,438.83. Why was I overcharged by ₺1,196.00? This is completely unacceptable. Airbnb should only c...
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