We booked a hotel room in Cambodia through Airbnb, but when we arrived in the city, we spent over 2 hours in a taxi searching for the place—and it was nowhere to be found. The address provided was completely fake, and at this point, we’re convinced the hotel doesn’t even exist.
We immediately reported the issue to Airbnb, expecting a prompt resolution. But we didn’t even receive a proper response. No support, no explanation, and most importantly—no refund. We paid for a room that literally doesn't exist, and Airbnb has done nothing to make it right.
This is absolutely unacceptable. Airbnb, you are responsible for verifying the legitimacy of listings on your platform. I will be taking legal action and filing formal complaints when I return. Refund my ₺ now and take accountability for allowing scams like this to exist on your site.
I made a reservation through Airbnb while on the road and arrived at the property within two hours of booking. The listing’s photos and the details provided by the host were completely misleading. When we arrived, the actual condition and location of the property were nothing like what was shown onl...
I booked a room on Airbnb that was clearly shown in the photos and description as having two separate beds. However, upon arrival, we were shocked to find that the room only had one single bed—completely different from what was advertised. Since the room was not as described, we immediately tried t...
I booked a property in Baku through Airbnb (confirmation code: HMJQQKSN3K). The reservation was confirmed, but on the day we were supposed to check in, I called the host only to find out the number was incorrect. We were left stranded with no way to access the property. Airbnb has neither provided a...
I booked a property on Airbnb that turned out to be completely different from the pictures—dirty and unfit for stay. I didn’t even check in, yet Airbnb refuses to issue a refund, claiming it’s up to the host to approve it. Unsurprisingly, the host is unwilling to provide the refund. This is incredi...
I had an awful experience with an Airbnb rental that was completely misrepresented. The listing showed a comfortable and functional home, but the reality was far from it. I contacted the host a week in advance to confirm that everything was in order, and they assured me there were no issues. However...
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