Airbnb Wrong Date Booking - They Stole My $300

Kadir
Airbnb
19

I selected a specific date for my reservation, but their system automatically shifted my booking to the next available date instead! I paid $370, and when I noticed the error just two minutes later and tried to cancel, I only received a measly $70 refund.

This is completely unacceptable and feels like outright theft. I don't understand why my money wasn't fully refunded, especially since I caught the error immediately. This isn't fair treatment, and I'm being penalized for a system glitch.

Airbnb, you need to rectify this immediately! Refund the remaining $300 that you unjustly withheld from my account. Stop making it impossible to get a full refund for an immediate cancellation caused by your system's error. Return my money now!

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

How can I expedite Airbnb refund process?

176 Complaint

I mistakenly booked an accommodation on Airbnb, can I get a full refund for accidental confirmation?

78 Complaint

Similar Complaints

I Got Charged Twice on Airbnb After First Booking Was Canceled

Hakan
Airbnb
20

I booked a house through Airbnb, but shortly after, the host canceled the reservation. Since we needed a place to stay, ...

Airbnb Host Stole My Refund, I Want a Refund

Serdar
Airbnb
12

We rented a house through their website and had already paid a portion of the booking. However, due to urgent personal h...

Airbnb Charged My Card $3 for "Invalid Card" Errors

Alpaslan
Airbnb
14

I was trying to make a reservation, and after entering my credit card details, they immediately charged my card $1 witho...