5
Melek is very satisfied with the result
Resolved

Airbnb Host Approved My Late Booking, Then Refused Check-In and Left Me Stranded

Melek
April 11, 1:36 pm
7

Around 11:00 PM, I made a reservation on Airbnb after receiving clear confirmation from the host that I could book the property. The host was fully aware of the time and still approved the booking. However, as soon as I completed the reservation and paid—using the last of my ₺—the host suddenly claimed that check-in ends at 11:00 PM and refused to let me in.

I was left completely stranded in an unfamiliar place with nowhere to go, despite doing everything by the rules and communicating openly. I immediately reached out to Airbnb for help and requested a refund, but I haven’t received a resolution yet.

Airbnb, this is unacceptable. You must hold hosts accountable for misleading communication. I demand a full refund and urge anyone who has experienced something similar to speak up. This kind of treatment puts travelers at risk and must be addressed urgently.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

I Paid for an Airbnb House I Couldn't Enter

Deniz
June 16, 1:19 pm
9

Airbnb Did Not Refund 3.031,12₺ for Canceled Kaş Booking

Gamze
September 06, 7:29 pm
15

Airbnb Charged ₺13,108 Without Confirmation, Refunded Only ₺495

Emirhan
June 14, 12:59 pm
8
Airbnb Charged ₺13,108 Without Confirmation, Refunded Only ₺495
Airbnb Charged ₺13,108 Without Confirmation, Refunded Only ₺495
Airbnb Charged ₺13,108 Without Confirmation, Refunded Only ₺495
Report a Similar Issue