I booked a rental property with the code HM28YA2TXF in the Kaş region of Antalya through Airbnb. The reservation had a non-refundable policy. However, due to a sudden family tragedy where my brother-in-law passed away, I was unable to proceed with the trip. Despite reaching out to the host multiple times via messages and phone calls, there was no response whatsoever. Airbnb proved to be ineffective in resolving the issue. As a first-time user, I'm truly disheartened by the lack of support and assistance in such a difficult situation. This experience has shaken my trust. I urgently request a refund to be processed as soon as possible. It is very important that the money be returned as soon as possible. Thank you for your support.
On 05.09.2025, I booked a one-night stay in Kaş through Airbnb (reservation code hmsjtmrdtm) at a property owned by Ms. A******. The booking was confirmed and 3.031,12₺ was charged to my credit card. However, when I messaged the host, she informed me that a one-night stay was not possible and that t...
On August 27, 2025, I canceled my Airbnb reservation in Kaş, Antalya (Reservation Code: HMPX98P2NY) on the same day I booked it, as the cancellation policy clearly stated I was entitled to a full refund. The total amount I paid was ₺3,859.06, and I am still waiting for the refund to be credited back...
I booked two stays in Antalya via Airbnb for June 7–8, 2025 using reservation codes HM9PXKRAP5 and HMXFPKP22K, and I paid the full amount in advance. Unfortunately, my flight was canceled, so I couldn’t travel. I immediately informed Airbnb of the situation and requested a refund. However, I’ve been...
On September 7, 2025, I booked a one-day apartment in Kaş, Antalya through Airbnb. The host initially approved the reservation but later told me that they had not actually confirmed it and refused to allow us to stay. Even though I pointed out that the payment had already been deducted, the host ass...
I booked a house in Kaş through Airbnb for the dates of July 24-26, with confirmation code hmd9b83j2t. We arrived in Kaş at 23:00 on July 24, only to find out from the host that the house was already rented to someone else. I learned that if I cancel the reservation, I won't get a refund. The host t...
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