Mapfre Insurance is the worst insurance company in Türkiye—they keep extending the process without giving any clear answers. No one contacts you, and they don’t even bother to call back. Unfortunately, this company shows no interest in resolving issues. I’ve spoken to multiple representatives, but e...
I was examined by a neurologist at a contracted institution with complaints of pain and burning in the upper part of my head that has been going on for three days without interruption; pain in my neck, upper back and shoulders; a strange feeling like an internal tremor in the back of my eyes when th...
Mapfre Insurance is unnecessarily delaying the assignment of an assessor for the insurance claim file number 4200769303/1. Instead of having the assessor do their job, they are requesting the service center to handle the tasks, seemingly trying to save a small amount of money they would otherwise pa...
On December 9, 2024, I found myself in the emergency room with a pneumonia diagnosis and was informed that I required inpatient treatment. Even though my policy with Mapfre covers inpatient treatment, we're still awaiting the insurance company's approval. When selling insurance, the approval process...
In May 2024, while we were overseas, my son had an accident in a park and ended up breaking his arm. We visited the hospital for treatment, and the total bill came to almost $8,200, which I covered myself. I've been a loyal customer of Mapfre Insurance for more than six years, holding a private heal...
On April 24, 2024, a transaction was noted at Izmir Medicana Hospital, but I didn't get any medical services there that day. Mapfre Insurance has this entry in their system, and now they want an epicrisis report for a service I never received. I looked at my e-nabız system and also checked the recor...
I experienced a traffic accident on December 31st, 2023, and I initiated a claim with Mapfre Insurance on January 3rd, 2024. It's been almost a month and there has been no progress in resolving the issue with my vehicle. It's still stuck at the service center. I have been unable to reach out to Mapf...
I have been getting home insurance from Mapfre for years, and I have never filed a claim or used their assistance service. This week, we had to move, and the previous tenant didn't leave the key to the upper lock of our new home. We couldn't change the lock, and it's challenging to remove it because...
Hello, About three years ago, I enrolled in the supplementary health insurance program offered by Mapfre Insurance. However, despite a previous condition that dates back to 2016 and the current issue, which is related to my work and requires surgery, they are refusing to approve it and using the 201...
I was involved in a traffic accident on May 23, 2023, around 10:00 PM, and the other party's insurance, Mapfre Insurance, informed me that my motorcycle would be considered a total loss. Despite the fact that the accident occurred two months ago, the case has yet to be resolved. The insurance compan...
In May, I received information from Medicana Avcılar Hospital that my physiotherapy treatment had been approved after submitting numerous documents. However, one month later, they claimed that there was an error in the approval and informed me that my insurance coverage had been denied, resulting in...
My father has had a Corporate Health Security policy with Mapfre Insurance for 16 years, but when he needed to use it for the first time, we were met with disbelief and accusations of lying. Mapfre and their contracted hospital, Liv Hospital, refused to cover my father's necessary surgery, claiming ...
I am currently dealing with an annoying situation involving Mapfre traffic insurance. Despite Tramer records indicating that we are 8/8 defective, Mapfre Insurance refuses to pay Ray Insurance for the damage amount of the other vehicle. As a result, Ray Insurance has started legal action against us ...
"Dear Mapfre Team ı would like to take this opportunity to thank ESP. To MR Gökhan from Mapfre İnsurance Marmara Regıonal Management for his constructive and customer -oriented approach while solvıng my problem. This approach has renewed my Trust to Mapfre İnsurance With kind regards Haldun Turan"
Dear Mapfre Insurance, I'm writing to voice my unhappiness with how you dealt with the claim I filed following a car accident. On February 8th, 2023, ...
We have been waiting for such a long time just to get a simple confirmation from the insurance company. And yet, the people at Medicana Hospital are not doing anything to help us. They are just telling us to wait and there is nothing they can do. This is unacceptable. We came here for a reason and w...
It's been a long time since I first signed up for Mapfre Insurance's private health insurance. I recently underwent an unexpected emergency surgery as a result of a herniated disc bursting. My claim for coverage was denied by the insurance company because the procedure was out of scope. I'm not sure...
So basically my situation is this. I got in a car accident and filed a claim with Mapfre insurance. I've got a police file number (4102200473597) and a claim number (4100897703/1) to prove it. I even got a commitment letter from the company saying they were going to pay up, but now it's been a minut...
Having noticed a bruise on the side of my neck on December 17th, 2022, I decided to get it checked out at Ankara Güven Hospital. My examination revealed a genetic disease that caused my Mapfre Insurance claim to be denied. Despite the fact that it has zero bearing on the issue of genetic illness. Th...
I have a complementary Mapfre Healthcare insurance policy originating from the company I work for. A gastroenterological finding was detected in an ultrasound I took on December 1, 2022, and I was asked to be seen by a gastroenterology doctor for control. Since the public hospitals were full, I imme...
