As a host, you can set reasonable expectations and boundaries for guests. Firm but polite communication can help you and your guests have a good time while following Airbnb's rules.
There are ways to handle unreasonable Airbnb guests without breaking host rules:
• Know Airbnb's Guest Request Prohibitions: Study Airbnb's prohibited guest request policy. These include illegal requests, house rule violations, and unreasonable or disruptive demands.
• Record All Interactions: Document all guest interactions, including emails, messages, and calls. This documentation can help you dispute a guest's request or resolve issues during their stay.
• Set Clear Expectations: Inform guests of your house rules and expectations from the start. Make sure they know the rules during their stay. Clear boundaries prevent unreasonable requests.
• Address Issues Directly: If a guest makes an unreasonable demand, address it immediately. Inform the guest politely that your house rules and Airbnb policies may prevent their request.
• Also, contact Airbnb's customer support. They can help mediate and resolve issues.
Related Complaints
Airbnb Support Ignores Host Requests

If you encounter an issue related to Airbnb, they seem to completely disregard it. When you reach out to their support team, they say, "We'll pass this along to a higher-level representative," but then there's no further communication. After the host and guest work things out on their own, Airbnb sw...