When booking on the Air France website, it was not clearly stated whether baggage was included in the fare — where can I check the conditions of my fare?

If it was not clearly stated during booking on the Air France website whether baggage was included in the fare, it’s important to check the details after purchase. You can do this in your personal account using your booking reference.

In the flight information section, all conditions are usually displayed: included baggage, carry-on allowance, weight limits, and dimensions. The fare type is also shown there—and it is the fare type that determines whether checked baggage is included.

You can also find the fare rules in the e-ticket sent to your email immediately after purchase. It lists the ticket category and conditions, such as Light, Standard, Flex, and others.

With Light fares, checked baggage is usually not included and must be paid for separately. Higher-tier fares typically include checked baggage by default.

If the fare conditions are not clearly stated in the documents or the baggage allowance table is displayed incorrectly, be sure to take screenshots and keep the booking confirmation email. This can help in case of a dispute if the airline later requires payment for baggage that should have been included.

If Air France did not provide transparent information about baggage, resulting in extra charges or a dispute, be sure to describe the situation on Xolvie. Your report can help protect other passengers and draw attention to the issue.