On May 16th, we had to catch a flight with Air France from London to Nice, specifically flight AF7551. We had to spend a good half hour explaining and persuading the staff at the Air France counter, since they seemed to be completely unaware of the visa requirement for Green Passports. Even though my luggage met the size and weight requirements, it still wasn't allowed in the cabin and I had to pay an additional fee. Our luggage got messed up during the flight. We kindly ask the Air France authorities to address the matter and put an end to our unfortunate situation.
On April 3, 2025, I was flying from Barcelona Airport to Paris CDG on Air France flight AF1349. At the gate, Air France staff told me my cabin-size Samsonite suitcase had to be checked in because the cabin was supposedly full. Trusting their instructions, I handed it over. However, once I boarded, ...
I hold a French residence permit and work in France. Today, I had flights with EasyJet from Izmir to Bordeaux, with a layover in London. I passed through passport control in Izmir without any issues after showing my French residence permit and both flight tickets (Izmir-London and London-Bordeaux). ...
Today, I flew with EasyJet from Paris to Nice with my family for a four-day holiday. Unfortunately, due to mishandling by the airline, all five of our suitcases were left behind in Paris, leaving us without any of our clothes, personal items, or essentials. Immediately after landing, we reported the...
The entire crew on my Air France flight was cold and unfriendly, constantly giving passengers judgmental looks. The worst part was when I needed to use the restroom—an older flight attendant literally yelled at me, saying, "Can’t you see the sign? Go back to your seat!" I travel frequently, but this...
I booked direct flights with Air France for myself and my family—departing from Germany to Paris on March 14, 2025, and returning on March 16, 2025. However, without our knowledge or consent, our outbound flight was changed to a connecting one, which we never agreed to. To make matters worse, our r...
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