I bought a ticket with Air France, but the flight is delayed — how can I find out what to do and when I will be boarded?

When an Air France flight is delayed, the first thing to do is check the updated departure status.

You can do this using the flight number in the status section on the airline’s website, in the mobile app, or via notifications if you enabled them when purchasing the ticket. Air France usually updates information automatically and shows the estimated boarding and departure times.

If you have a connecting itinerary, carefully monitor messages from the airline. In some cases, Air France proactively offers alternatives, especially if there is a risk of missing the next segment of your journey.

In the event of a long delay, you may be entitled to assistance at the airport, such as drinks, meals, and communication services — the exact conditions depend on the length of the delay and your route.

If the flight status keeps changing, boarding is postponed without explanation, or airport staff provide conflicting information, be sure to save photos of the departure board, your boarding pass, and any notifications. This will help confirm the actual length of the delay if a dispute arises later.

If the delay causes difficulties, you are not given clear information, or your passenger rights are violated, be sure to describe the situation on Xolvie. Your report can help protect other travelers and draw attention to the issue.