Adobe Creative Cloud Subscription Overcharged Without Notification

Esra
Esra
Adobe
December 7, 2024 2:52 AM18

I initially signed up for an Adobe Creative Cloud student plan at ₺127.20. However, without any prior email or message notification, the cost unexpectedly increased to ₺837.60. This sudden hike was shocking, especially as I had chosen the "annual plan, monthly payment" option when subscribing, with no mention of automatic renewal or price changes.

Currently, the student plan is advertised at ₺382.61, but I am unable to re-subscribe as my previous subscription was recently canceled. This has caused a significant financial loss of around ₺950 for two months.

I am requesting an immediate refund of this overcharged amount and a reinstatement of my subscription under the correct student plan. Adobe, please resolve this issue promptly.

Comments

Similar Complaints

Adobe Charged After Free Trial – How to Cancel Without Penalty

Özkan
Özkan
Adobe
October 6, 2025 1:59 PM31

I started the Adobe Creative Cloud trial as a student, intending to use it only once and for a short time. I believed I ...

Adobe Charged Me Twice for Student Plan and Full Package - I Want a Refund

Doğanay
Doğanay
Adobe
March 2, 2025 2:58 PM31

Dear Sir/Madam, Despite having an Adobe student account, I am being charged for two different subscriptions each month. ...

Adobe Renewed My Annual Plan Without Consent

Ebrar
Ebrar
Adobe
May 22, 2025 7:41 PM19

I originally subscribed to Adobe's annual plan on May 23, 2024, thinking I could manage it on my terms. However, on May ...

Adobe Photoshop Keeps Charging Me Monthly After I Canceled My Subscription

Nazlıcan
Nazlıcan
Adobe
May 23, 2025 8:41 PM17

Last year, I purchased an Adobe Photoshop monthly subscription for a school project. Once my assignment was completed, I...

Adobe Photoshop Keeps Charging Me Monthly After I Canceled My Subscription