Between November 18, 2024, and March 14, 2025, I wore my Adidas Boost running shoes regularly and expected long-term performance from such a well-known brand. But during a basic cleaning routine, the side of the shoe tore apart and started breaking down. I sent the shoes to Adidas through Boyner for inspection, expecting a fair evaluation.
Instead, Adidas claimed the damage was not their responsibility and denied my request for support, stating there was no manufacturing defect. But how does a premium performance shoe fall apart just from gentle cleaning? Is that the customer’s fault—or a sign of poor material quality and lack of durability?
I’m frustrated and disappointed that Adidas refuses to take ownership of this issue. The damage is clearly not due to misuse, and it’s unacceptable that they’ve done nothing to resolve my situation.
I purchased a pair of shoes from Adidas through the mobile application on January 22, 2024. Recently, I noticed a tear in the fabric of the left heel of the shoe. Although I was satisfied with the shoes overall, I discovered that the tear was also present in the inner upper sole of the right shoe. U...
I purchased a pair of Adidas shoes, and in less than a month, the toe area started separating, and the heel developed tears. Given the short time frame, this is clearly a quality issue, not normal wear and tear. However, when I sent the shoes in for warranty inspection, I was told it was a "user er...
I purchased the Adidas Hoops 3.0 Low Classic Vintage men’s sneakers on August 13, 2024. Within just 5 months of normal, everyday use, the shoes began to show severe defects—splitting at the seams and visible surface cracking. These are not minor scuffs but serious structural failures that no premium...
On October 3, 2023, the Adidas shoes we bought from Boyner tore open after only the third wear. I can't fathom how a pair of outdoor shoes, for which we paid ₺3250, could rip apart on the third use. Despite reaching out to Adidas, my complaint was rejected. If a product I paid so much for tears apar...
On May 27, 2024, I purchased the Adidas Forum Low Unisex White Sneakers for my daughter. After only a few months, the sneakers developed side splits, and the inner lining started to tear. When I contacted the seller, they instructed me to send the shoes to Adidas for inspection. I sent them on Octob...
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