1
Gökhan is completely dissatisfied with the result

Adidas Shoes Fell Apart in 1 Month—Warranty Denied as "User Error"

profile
Gökhan
February 14, 2025 10:37 am
28

I purchased a pair of Adidas shoes, and in less than a month, the toe area started separating, and the heel developed tears. Given the short time frame, this is clearly a quality issue, not normal wear and tear.

However, when I sent the shoes in for warranty inspection, I was told it was a "user error." This is completely unacceptable—the damage is clearly a manufacturing defect, yet Adidas refuses to take responsibility.

If Adidas continues to deny valid warranty claims, why even offer a warranty in the first place? I expect a proper resolution! Adidas, stand behind your products or stop misleading customers with false warranty promises!

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Adidas Didn't Change Defective Shoes

profile
Celal
October 15, 2023 12:01 pm
60

Adidas Warranty Denied for Premature Damage

profile
August 08, 2023 8:25 am
45

Adidas Rejected My Warranty Claim for Damaged Shoes

profile
Mücahid
July 04, 2025 12:50 am
39
Adidas Rejected My Warranty Claim for Damaged Shoes
adidas-rejected-my-warranty-claim-for-damaged-shoes-3.jpg
adidas-rejected-my-warranty-claim-for-damaged-shoes-2.jpg
1
Ali is completely dissatisfied with the result

adidas Faulty Shoes and Unhelpful Service

profile
August 02, 2023 3:09 pm
50

Adidas Shoe Defects After Just One Month

profile
Serdar
September 28, 2023 6:51 pm
56
Report a Similar Issue