I recently bought Adidas Terrex shoes for ₺5000 from the Adidas store. Shockingly, within a month, the shoes started leaking, and I sent them in for inspection. To my dismay, my request was denied not once but twice, with a claim of "user error." How can wearing a pair of shoes in light rain on a straight path be considered user error, especially when the product is barely a month old and hardly worn?
Upon receiving the product back, I inspected it, only to find it in the exact condition I sent it, with even the same dust on it. It seems like no real inspection was conducted before the rejection. It's infuriating that my legitimate concerns were brushed off without a proper assessment. Adidas, this experience is a major regret.
I purchased a pair of Adidas Terrex shoes, advertised as waterproof, but they started leaking after just three months of use. Expecting Adidas to stand behind their product, I returned them to the store, and they were sent for inspection. However, the result was frustrating—they simply blamed it on ...
On 04.04.2025, I bought a pair of Adidas Outdoor Terrex AX4 sneakers from the Boyner store inside Adana Optimum Shopping Mall. I paid ₺6000 for these shoes, trusting the Adidas brand and the store’s claim of a 2-year warranty. I used them with extreme care — never for sports, never in water, and I d...
I bought a pair of Adidas sneakers, and the toe area began to tear just a month later. I returned them to the store, and they were sent to the company for inspection. Meanwhile, I bought another pair from them. A month later, I received a message that left me speechless. Adidas claimed that the cond...
I recently bought some shoes from the Adidas store that have the Gore-Tex waterproof technology. But the first time I wore them in damp weather, my toe tips got soaked. After I went back to the store, they sent the shoes in for examination, and they said I was wrong and rejected them. These shoes we...
In March 2025, I purchased a pair of children’s sports shoes for my son from the Adidas store in İzmir Westpark, paying ₺1500 by credit card. After only three months of use, the shoes tore at the toes in July 2025. I returned the product to the store with tracking number T25543050, requesting an exc...
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