Turkish Airlines: No Compensation for Damaged Baby Stroller After 1.5 Months

Turkish Airlines (THY) damaged our baby stroller during our flight and has not compensated us for it. They requested a report from the manufacturer stating that the stroller could not be repaired, which we provided. However, the process has not progressed. It has been 1.5 months since our flight, and there is still no solution. We have submitted all the required documents and applied to the insurance units, but the process is extremely slow, seemingly to discourage customers from pursuing compensation. I will now begin legal proceedings to recover our losses with interest. This incident occurred on an international business flight, and I do not intend to fly with THY again.